FAQ

We introduce some common questions or inquiries from customers.

Why stainless steel is sometimes attracted by magnet?

 

There are three types of stainless steel. (Austenitic type, Ferritic type, Martensitic type) Basically, SUS304 (Austenitic) is not magnetic, but SUS430 (ferritic), SUS410 (martensite) is magnetic. Work hardening and processing-induced martensitic transformation occurs by cold heading or rolling process, increased permeability, can be attracted to magnet even if it is SUS304. ※What is the processing-induced martensitic transformation? Transformation of austenite by processing and be a two-layer structure including martensite.
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What is the Munsell code of backed finish for L-type handle?

 

ABV = beige (5Y7 / 1), ABG = gray (N7), ABM = moss green color (7.5BG6/1.5)
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How can I increase the length of the hinge bending?

 

We will respond to your special order as your drawing size.
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I would like to request a custom-made in small lots, how many pieces are available from?

 

Available from 1 piece.
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What does Trivalent mean?

 

There are two ways to represent the interpretation of Trivalent Chrome and trivalent chromate. Trivalent Chrome is a generic term of material which is included +3 in the oxidation number of chromium compounds. The trivalent chrome compounds are commonly used chromium nitrate and chromium sulfate. Trivalent Chromate is the plating process which is a way to use the process liquid consisting of a trivalent chrome compound on the electrical galvanized chemical film. ※Difference of trivalent and hexavalent chromate is the process liquid of conversion coating process.
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When you register as a member, what benefits are available?

 

Please check from the <a href="http://hoshimoto.co.jp/register.php">membership registration.</a>
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I've already signed up, but I cannot log in to web site.

 

Once you send the membership registration email, an automated email will be sent. After we verify your registration details and you receive a registration completion email, you will be able to log in. If you are in a hurry, we kindly ask you to give us a call.
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I want to purchase the product directly.

 

You can purchase from just one item, so please <a href="http://hoshimoto.co.jp/contact.php">contact us</a> here.
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I would like you to send me the catalog.

 

Please request it <a href="http://hoshimoto.co.jp/contact.php">from the contact.</a>
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I want to cancel my membership.

 

Please <a href="https://www.hoshimoto.co.jp/contact.php">contact us</a> through the inquiry.
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I want to change my membership registration information.

 

Please make changes from My Page after logging in.
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I am registered as a member, but I cannot download the drawings.

 

Items without a data download icon are not ready. However, there are some that can be created, so please <a href="http://hoshimoto.co.jp/contact.php">contact us</a> here.
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